Customer Service Executive

Location: Mumbai ( Andheri ) WORK FROM OFFICE .

Pick up Drop within 25 Kms .

Shift Time: 8pm to 5am / 5:30pm to 2:30am (NIGHT SHIFT)

Experience: Freshers & 1+ year of experience into voiceEducational Qualifications: Any Under Graduate or Graduate

Job Description:Outbound calls to insurances for claim status and eligibility verification.
Denial documentation and further action.
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
Work cohesively in a team setting. Assist team members to achieve shared goals.
Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.
Communication / Issue escalation to seniors if there is any in a timely manner.

Departments: Service Delivery - Operations

Roles: Executive

Job Types: Full TimeNight Shift

Education: GraduateUndergraduate

Experience: Freshers & 1+ year of experience in voice

Locations: Mumbai

Job Type: Full-time

Salary: ₹15,000.00 - ₹28,000.00 per month

Ability to commute/relocate:

Passport Office , Marol , Mumbai - 400093, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you okay for WORK FROM OFFICE ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Speak with the employer
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