Customer Service Executive
Published date: 2024/01/10
- Location: Bhavnagar, Gujrat , India
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Fresher
Salary: From ₹10,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Paid time off
Schedule:
Day shift
Night shift
Supplemental pay types:
Joining bonus
Performance bonus
Shift allowance
Application Question(s):
Do you have knowledge of computer and familiar with computer?
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Fresher
Salary: From ₹10,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Paid time off
Schedule:
Day shift
Night shift
Supplemental pay types:
Joining bonus
Performance bonus
Shift allowance
Application Question(s):
Do you have knowledge of computer and familiar with computer?
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX
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