Customer Service Executive
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Truelancer is a Global Freelance Marketplace to hire Professional Freelancers with 1 Million + Freelancers from 132+ countries with 2000+ skills.
Stipend/Salary: Rs. 10,000 to Rs. 15,000 per month
Location: Ghitorni, Delhi
Immediate Joining, Work from Office
Job Responsibilities:
• Make sure customer queries are solved quickly with a high degree of satisfaction.
• Handle customer complaints across email, phone, social media, and live chat.
• Maintain and improve customer service SLA's.
• Look for ways to improve our service quality via root-cause analysis.
• Help build a customer-centric company culture.
• Collaborate closely with our teams
Requirement:
• Have their own laptop
• Detail-oriented.
• Ability to speak English & Hindi.
• Key Skills: Chat support/assistance
• Available for work in the office at Ghitorni, New Delhi
• Good Verbal & Written English Communication
Stipend/Salary: Rs. 10,000 to Rs. 15,000 per month
Location: Ghitorni, Delhi
Immediate Joining, Work from Office
Job Responsibilities:
• Make sure customer queries are solved quickly with a high degree of satisfaction.
• Handle customer complaints across email, phone, social media, and live chat.
• Maintain and improve customer service SLA's.
• Look for ways to improve our service quality via root-cause analysis.
• Help build a customer-centric company culture.
• Collaborate closely with our teams
Requirement:
• Have their own laptop
• Detail-oriented.
• Ability to speak English & Hindi.
• Key Skills: Chat support/assistance
• Available for work in the office at Ghitorni, New Delhi
• Good Verbal & Written English Communication
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