Customer Service Executive
Published date: 2026/11/10
- Location: Mumbai, Maharashtra, India
Job Description Manage post-sales experience and service of premium members of VIP Shaadi.
Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone.
Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all milestones in the Partner Search Process. What you should have A year of relevant customer service experience. Extremely detail oriented and ability to organize. High on Emotional Quotient. An abundance of patience and persuasion
Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone.
Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all milestones in the Partner Search Process. What you should have A year of relevant customer service experience. Extremely detail oriented and ability to organize. High on Emotional Quotient. An abundance of patience and persuasion
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