CUSTOMER SERVICE EXECUTIVE
Published date: 2026/11/06
- Location: Jaipur, Rajasthan, India
This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Associates communicate with customers’ primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
Good comprehension skills ability to clearly understand and state the issues customers present.
Ability to maintain composure in highly escalated situations.
REQUIREMENTS:
Minimum 1 year of experience in Chat/Incall and Email process in any BPO, e-commerce, fintech and any customer experience organization.
Proven customer support experience or experience as a Client Service Representative.
Associates communicate with customers’ primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
Good comprehension skills ability to clearly understand and state the issues customers present.
Ability to maintain composure in highly escalated situations.
REQUIREMENTS:
Minimum 1 year of experience in Chat/Incall and Email process in any BPO, e-commerce, fintech and any customer experience organization.
Proven customer support experience or experience as a Client Service Representative.
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