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Customer Service Desk

Published date: 2026/11/08
  • Location: Kanpur, Uttar Pradesh, India
Customer Service
• Resolve service requests and complaints as per the defined process, ensuring SLA adherence
• Regular communication with customers on the status of the requests including product installations, repairs and returns
• Interaction across touchpoints, including service centres, brands and stores to ensure timely resolution of the complaints
Process & Performance Management:
• Ensure compliance of all SOPs relating to the Customer Service Desk
• Daily review & follow-up on...
Company Name: Shuru Technologies

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