Customer Service Cum Admin Representative
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Location
Pune, India
Experience
2-3
Job Type
Full Time
Job Description
Job Details :
• Job Timings : 10am to 7pm
• Age : No age limit
• Experience: 2+
• Skills: Proven work experience in handling inbound calls or admin work
• Very well spoken fluent English, Good in computers & confident
Job Description :
• Managing inbound calls of clinic
• Attend Patient Calls, conduct follow – ups & Book Appointments as per Calendar
Schedule
• Respond via Email & Calls Resolve; Patient Queries Appointment Requests, Test Report
Results & any other concerns as raised by them
• Maintenance of basic accounts in cash sheets.
• Maintenance of Patient Database, Daily Call Updates & Respective Case Files of Patients
• Maintenance of Referral details for Patients referred by other Clinics
• Daily Updating of Staff Attendance & Processing Payments based on the same
• Contributes to team effort by accomplishing related results as needed
• Maintenance of Regular Supply of Office Stationery & Other Supplies
• Other Sundry Tasks & Overall Supervision for Smooth Administration of Daily Office
Pune, India
Experience
2-3
Job Type
Full Time
Job Description
Job Details :
• Job Timings : 10am to 7pm
• Age : No age limit
• Experience: 2+
• Skills: Proven work experience in handling inbound calls or admin work
• Very well spoken fluent English, Good in computers & confident
Job Description :
• Managing inbound calls of clinic
• Attend Patient Calls, conduct follow – ups & Book Appointments as per Calendar
Schedule
• Respond via Email & Calls Resolve; Patient Queries Appointment Requests, Test Report
Results & any other concerns as raised by them
• Maintenance of basic accounts in cash sheets.
• Maintenance of Patient Database, Daily Call Updates & Respective Case Files of Patients
• Maintenance of Referral details for Patients referred by other Clinics
• Daily Updating of Staff Attendance & Processing Payments based on the same
• Contributes to team effort by accomplishing related results as needed
• Maintenance of Regular Supply of Office Stationery & Other Supplies
• Other Sundry Tasks & Overall Supervision for Smooth Administration of Daily Office
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