Customer Service Associate-Work From Home

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Customer Service Associate-Work From Home
Saffron Consultancy Services(Scs)
3144 applicants
Posted 30+d ago
Job detailsAbout company

0 - 2 Years

1 Vacancy

Not disclosed

Indore, Jaipur
Key skills
PayrollInterpersonal skillsConflict resolutionAnalyticalFocusCustomer serviceCustomer Service AssociateCustomer Service Executivechat support executive
Job description
What you’ll do
Employer Amazon

Job Title Customer Service Associate- Voice/ Chat - Indore

No of Vacancies 50

City Indore, and Jaipur

Description

Looking for candidates who can work from home in a rotational shift base.

Minimum qualification is 10 2. Any graduate

Shifts: Rotational

Benefits: NSA, OT, Meal Card.

Preferred Criteria:

Candidate should be self- driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

Candidate should ensure Work- like environment with no disturbance during the work hours.

The ideal candidates should be comfortable in a fast- paced, multi- tasked, high- energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.

Eligibility Criteria

Minimum qualification required 10 2

Fresher s / Experience candidates can apply

Experienced candidates will have to provide relevant documents

Any candidates who cannot provide relevant experience/ education documents will not be considered

Excellent written and verbal communication, comprehension and problem- solving skills

Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2- 3 months

Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.

All contractual employees will be on the company's payroll, the contract period will range from 4 months to 12 months.

Candidates applying for the role should be above 18 years of age

Candidate Should:

Have Excellent customer service skills, including maintaining focus on the customer issue in a fast- paced environment

Have the Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation