Customer service associate
Published date: 2024/01/10
- Location: Lacknow , Uttarpradesh , India
Location- Lucknow
Job Description:
1. Scope of work proposed to be handled:
Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English
All agents shall fluently speak, write and comprehend in English, and Hindi.
Criteria:
1. Excellent communication in English
2. Fresher & Experience / Graduate & Undergraduate both can apply.
3. Experienced candidates must have minimum 1 year documented experience in any customer service –
BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)
4. Males and Females should be Comfortable working in 24/7 shifts.
5. Six days working/ rotational off
6. Immediate joining
7. Training is paid / mandatory to clear certification post training.
Screening Rounds:
HR Round
Functional round
Psychometric test
Typing test – 25/90(Minimum)
Voice Versant test – Level 4 Minimum
Salary:
Agent – 14,500 K to 20,500 K CTC / Per month basis fresher of experience.
+91-XXXXXXXXXX
Devyanshi
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Customer service (Preferred)
total work (Preferred)
Language:
English (Required)
Hindi (Preferred)
Speak with the employer
Job Description:
1. Scope of work proposed to be handled:
Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English
All agents shall fluently speak, write and comprehend in English, and Hindi.
Criteria:
1. Excellent communication in English
2. Fresher & Experience / Graduate & Undergraduate both can apply.
3. Experienced candidates must have minimum 1 year documented experience in any customer service –
BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)
4. Males and Females should be Comfortable working in 24/7 shifts.
5. Six days working/ rotational off
6. Immediate joining
7. Training is paid / mandatory to clear certification post training.
Screening Rounds:
HR Round
Functional round
Psychometric test
Typing test – 25/90(Minimum)
Voice Versant test – Level 4 Minimum
Salary:
Agent – 14,500 K to 20,500 K CTC / Per month basis fresher of experience.
+91-XXXXXXXXXX
Devyanshi
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Customer service (Preferred)
total work (Preferred)
Language:
English (Required)
Hindi (Preferred)
Speak with the employer
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