Customer Service Associate
Published date: 2026/11/08
- Location: Indore, Madhya Pradesh, India
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner
The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.
Responsibilities:
• Attending training sessions to grow knowledge of products and to develop customer service skills.
• Resolving phone, walk-in, mail, fax, and email customer inquiries.
• Processing and logging incoming calls into the CRM system.
• Identifying customer needs.
• Forwarding and escalating inquiries to relevant individuals and departments.
The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.
Responsibilities:
• Attending training sessions to grow knowledge of products and to develop customer service skills.
• Resolving phone, walk-in, mail, fax, and email customer inquiries.
• Processing and logging incoming calls into the CRM system.
• Identifying customer needs.
• Forwarding and escalating inquiries to relevant individuals and departments.
0 page views
Related listings
-
2026/11/08
-
Customer Support ExecutiveCustomer Care ExecutiveWe are Hiring Customer Support Executive. Location: Bhopal Salary:Up to 15k Experience: 1 year in Tele caller/CSE or Freshers with good communication skill. Jobs Responsibilities: • Managing a team of representatives offering customer support. • Over...2026/11/08
-
Customer Care ExecutiveCustomer Care ExecutiveWe have an opening for one of our client Experience - Fresher Candidates who can join Immediate or within 3-5 days Location – Bhopal Education: 12th Completion mandatory Skills & Experiences Required: • Good Communication skills in English + Beng...2026/11/08