Customer Service Associate

We are looking for an Associate/ Sr. Associate and Business Analyst who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them.

Roles & Responsibility
• Answering inbound and outbound calls. of clients and customers.
• Ability to perform multiple tasks and adjust quickly in short time frames.
• Ability to build rapport with US Patients and maintain the quality scores.
• Strong communication skills written and verbal both, US Voice & Accent Knowledge.
• Organized, Efficient and Versatile.
• Strong customer service approach to deal with people at all levels.

Requirements
• Excellent in English Communication Skills
• Proven experience as a Customer Support with International Exp.
• Problem-solving aptitude.
• Freshers with track record of 70 in academics can apply.
• Able to work on Google Doc and G-Sheet. Ability to work well with a team.

Benefits
• Health Insurance Coverage
• Disability Insurance
• Leave Encashment
• Sat & Sun weekly off
• Salary on time
• Reward & Recognition Employee Engagement

Job Types: Full-time, Fresher, Regular / Permanent

Salary: Up to ₹450,000.00 per year

Benefits:
• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Schedule:
• Monday to Friday
• Night shift

Supplemental pay types:
• Performance bonus
• Yearly bonus

Education:
• Bachelor's (Preferred)

Experience:
• Total Work: 1 year (Preferred)

Language:
• English (Preferred)

Speak with the employer
+91 8826260166