Customer Service Assistant

Published date: 2024/01/10
  • Location: Thane, Maharashtra, India
Job details
No matching job preferences
Salary
₹9,163 - ₹15,500 a month
Job type
Full-time
Shift and schedule
Rotational shift
Benefits & Perks
Provident Fund
Qualifications
Higher Secondary(12th Pass) (Preferred)

Total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

English (Preferred)

Hindi (Preferred)

Benefits
Pulled from the full job description
Provident Fund
Full Job Description
Job description

Sales Associate Duties & Responsibilities

· Greets customers and makes them feel comfortable

· Interacts with customers, offering assistance and responding to queries about products and purchases

· Provides recommendations according to customer needs or preferences

· Locates merchandise for customers and places orders, where necessary

· Introduces promotions and new products to customers

· Operates cash register and handles cash payments and credit card processing

· Handles refunds, exchanges and returns

· Documents sales by updating customer records

· Stays up to date with sales trends for better service and achievement of sales

· Alerts the management of potential security issues

Education and Experience Requirements

· High school diploma

· Two years working in the service or retail industry preferred

Required Skills

· Self-motivated

· Friendly and strong commitment to customer service

· Verbal and written communication skills

· Interpersonal skills

· Ability to stand for extended periods

· Ability to lift merchandise weighing up to 20 pounds

· Basic math and accounting skills

Preferred Skills

Experience operating a cash register.

· Critical thinking, evaluation and analytical skills

· Record of meeting and exceeding sales goals

Job Type: Full-time

Salary: ₹9,162.63 - ₹15,500.00 per month

Benefits:

Provident Fund
Schedule:

Rotational shift
Ability to commute/relocate:

Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91 9082111860
Application Deadline: 05/06/2023
Expected Start Date: 10/06/2023

Hiring Insights
Hiring 2 candidates for this role
Company Name: Lofa

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