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Customer Service Agent

Published date: 2024/01/10
  • Location: Maharashtra , Mumbai, Maharashtra , India
Skill: CS DigitalAgent

Grade: BPO 2/3

Location: Mumbai

·Takecomplete ownership of the customer-s experience on our tech platform right froma sales lead to becoming a customer.

·Ensurebest in class SLAs and seamless customer journeys

·Scoutingfor the best service on pre and post sales enquiries.

·Upsellwith the help of right insights from data and also drive referrals

·Managecustomer life cycle, ongoing support

·Handlecomplaints, provide appropriate solutions and alternatives within the..
Company Name: Tata Group

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