Customer Service

Customer Support Executive

Equal (Unique Power Technologies) is a leading manufacturer. Formed in 2001, Unique Power Technologies is one of the pioneers in the weighing mechanism industry. With an industry experience of more than 21 years, its brand Equal has created a niche for itself in the digital weighing scale industry as a symbol of Trust & Quality.

Location - Jaipur

Experience – 0.6yr. To 1yrs.

Salary range – 12,000 To 16,000 per month

Responsibilities :-

Manage of incoming phone calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 - ₹16,000.00 per month

Benefits:

Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Yearly bonus
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX