Customer Service

Provide top level concierge and reception service to clients * Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc. * Maintain a positive attitude and represent the organization and its values in a positive way * Provide support to Instructors and work as a team with all other staff members * Assist with the training and coaching of new hires for the Client Services Team as needed * Maintain product knowledge for all studio retail operations * Uphold company brand standards in terms of studio look and feel, client service and company culture * Actively contribute to companies topline revenue through achieving predetermined sales targets
Requirements:

Must be available to work 6 days per week, including either Saturdays or Sundays * Capacity to work a flexible schedule including weekends, nights, early mornings and holidays * 2+ year of customer service, sales experience * Love of fitness and wellness * Excellent written and verbal communication skills * Strong computer skills * Superior problem solving and multi-tasking abilities * Strong work ethic * Ability to work both independently and in a team environment
Job Types: Full-time, Regular / Permanent

Salary: ₹35,000.00 - ₹40,000.00 per month

Schedule:

Day shift
Rotational shift
Supplemental pay types:

Overtime pay
Ability to commute/relocate:

Mumbai, Mumbai - 400007, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 2 years (Preferred)
Language:

English (Preferred)