Customer Service
Published date: 2026/11/07
- Location: Delhi , Okhla, India
Customer Service Representative Job Duties:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
· Opens customer accounts by recording account information.
· Maintains customer records by updating account information.
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Maintains financial accounts by processing customer adjustments.
· Prepares product or service reports by collecting and analyzing customer information.
· Contributes to team effort by accomplishing related results as needed.
Skill and Knowledge Qualifications:
Proper phone etiquette;
Ability to speak and write clearly and accurately;
Demonstrated proficiency in typing and grammar;
Knowledge of customer service principles and practices;
Effective listening skills;
Willingness to co-operate with others and work to the greater good;
Multi-tasking capabilities;
Strong Communication skills
Free Pick up and drop facility from the respective hiring zones
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
· Opens customer accounts by recording account information.
· Maintains customer records by updating account information.
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Maintains financial accounts by processing customer adjustments.
· Prepares product or service reports by collecting and analyzing customer information.
· Contributes to team effort by accomplishing related results as needed.
Skill and Knowledge Qualifications:
Proper phone etiquette;
Ability to speak and write clearly and accurately;
Demonstrated proficiency in typing and grammar;
Knowledge of customer service principles and practices;
Effective listening skills;
Willingness to co-operate with others and work to the greater good;
Multi-tasking capabilities;
Strong Communication skills
Free Pick up and drop facility from the respective hiring zones
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