Customer Sales Executive
Published date: 2024/01/10
- Location: Mohali, Panjab , India
We are hiring candidates with fluent communication skills in English.
Responsibilities
● Maintaining a positive, empathetic and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
● Communicating with customers through various channels.
● Acknowledging and resolving customer complaints.
● Knowing our products inside and out so that you can answer questions.
● Processing orders, forms, applications, and requests.
● Keeping records of customer interactions, transactions, comments and complaints.
● Communicating and coordinating with colleagues as necessary.
● Providing feedback on the efficiency of the customer service process.
● Managing a team of junior customer service representatives.
● Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Salary: ₹15,000.00 - ₹50,000.00 per month
Schedule:
Night shift
Supplemental pay types:
Commission pay
Performance bonus
Ability to commute/relocate:
Mohali, Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 1 year (Preferred)
BPO: 1 year (Required)
Speak with the employer
+91-XXXXXXXXXX
Hiring Insights
Responsibilities
● Maintaining a positive, empathetic and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
● Communicating with customers through various channels.
● Acknowledging and resolving customer complaints.
● Knowing our products inside and out so that you can answer questions.
● Processing orders, forms, applications, and requests.
● Keeping records of customer interactions, transactions, comments and complaints.
● Communicating and coordinating with colleagues as necessary.
● Providing feedback on the efficiency of the customer service process.
● Managing a team of junior customer service representatives.
● Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Salary: ₹15,000.00 - ₹50,000.00 per month
Schedule:
Night shift
Supplemental pay types:
Commission pay
Performance bonus
Ability to commute/relocate:
Mohali, Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 1 year (Preferred)
BPO: 1 year (Required)
Speak with the employer
+91-XXXXXXXXXX
Hiring Insights
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