Customer Relationship Officer (Location : Kota)
Published date: 2024/01/10
- Location: kota, India
Customer Relationship Officer (Location ...MFT9131
Retail BankingCity - Kota
Required Experience
0 - 4 Years
Posted On
28 Mar 2023
Basic Section
No. Of Openings
2
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
North Zone
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
913
Branch/Department Name
Zonal Adminstrative Office Northern
Country
India
Geographic Zone
North
State
Rajasthan
City
Kota
Worksite
City - Kota
Worksite Code
Generic - Kota
Skills
Skill
CUSTOMER SERVICE
CROSS SELLING
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Role: Customer Relationship Officer
Job Purpose
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.
Functional Responsibilities
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential
Retail BankingCity - Kota
Required Experience
0 - 4 Years
Posted On
28 Mar 2023
Basic Section
No. Of Openings
2
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
North Zone
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
913
Branch/Department Name
Zonal Adminstrative Office Northern
Country
India
Geographic Zone
North
State
Rajasthan
City
Kota
Worksite
City - Kota
Worksite Code
Generic - Kota
Skills
Skill
CUSTOMER SERVICE
CROSS SELLING
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Role: Customer Relationship Officer
Job Purpose
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.
Functional Responsibilities
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential
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