Customer Relationship Officer (Location :
Published date: 2026/11/07
- Location: Gujarat, India
Customer Relationship Officer (Location ...MFT7455
Retail BankingCity - Ahmedabad
Required Experience
0 - 3 Years
Posted On
05 Sep 2022
Basic Section
No. Of Openings
6
Grade
NA1
Designation
Others
Closing Date
31 Oct 2022
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
West 1 Zone
Sub Org Unit 5
Gujarat 1 Cluster
Sub Org Unit 6
Ahmedabad - Branch
Branch/Department Code
262
Branch/Department Name
Ahmedabad - Branch
Country
India
Geographic Zone
West
State
Gujarat
City
Ahmedabad
Worksite
City - Ahmedabad
Worksite Code
Generic - Ahmedabad
Skills
Skill
CUSTOMER SERVICE
CROSS SELLING
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Role: Customer Relationship Officer
Job Purpose
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.
Functional Responsibilities
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential
Retail BankingCity - Ahmedabad
Required Experience
0 - 3 Years
Posted On
05 Sep 2022
Basic Section
No. Of Openings
6
Grade
NA1
Designation
Others
Closing Date
31 Oct 2022
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
West 1 Zone
Sub Org Unit 5
Gujarat 1 Cluster
Sub Org Unit 6
Ahmedabad - Branch
Branch/Department Code
262
Branch/Department Name
Ahmedabad - Branch
Country
India
Geographic Zone
West
State
Gujarat
City
Ahmedabad
Worksite
City - Ahmedabad
Worksite Code
Generic - Ahmedabad
Skills
Skill
CUSTOMER SERVICE
CROSS SELLING
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Role: Customer Relationship Officer
Job Purpose
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.
Functional Responsibilities
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential
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