Customer Relationship Manager (CRM)

We are looking for a talented Customer Relationship Manager who can Present, promote and sell products/services using solid arguments to existing and prospective customers. Establish, develop and maintain positive business and customer relationships
and reach out to customer leads through cold calling. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets and outcomes within schedule. Coordinate sales effort with team members and other departments.

Required Experience, Skills and Qualification:

· Proven work experience as a sales representative
· Excellent knowledge of MS Office
· Ability to build productive business professional relationships
· Highly motivated and target driven with a proven track record in sales
· Excellent selling, communication and negotiation skills
· Relationship management skills and openness to feedback.

Key Responsibilities:

· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients and other trade factors.
· Submits orders by referring to price lists and product literature.
· Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
· Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
· Contributes to team effort by accomplishing related results as needed.
· Achieve agreed upon sales targets and outcomes within schedule.

Job Type: Full-time

Salary: ₹25,000.00 - ₹30,000.00 per month

Schedule:
• Day shift

Experience:
• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Language:
• English (Preferred