Customer Relationship Executive (CRE)
Published date: 2024/01/10
- Location: Kolkata, West Bengal, India
Only Female Candidates can apply.
Exp- 6months(min)
Perks: Salary+Incentives (per car sale)
Job Description:
1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership.
2. Assists in the delivery of used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety.
3.Continuously strive to develop and maintain good relationship with customer and strive towards achieving high customer satisfaction.
4. Coordinate and record customer's appointment booking and plot capacity planning to ensure smooth flow of operations in dealership. Handle customer's concern, analyse root cause and take improvement activities.
Job Type: Full-time
Salary: ₹7,000.00 - ₹7,500.00 per month
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Exp- 6months(min)
Perks: Salary+Incentives (per car sale)
Job Description:
1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership.
2. Assists in the delivery of used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety.
3.Continuously strive to develop and maintain good relationship with customer and strive towards achieving high customer satisfaction.
4. Coordinate and record customer's appointment booking and plot capacity planning to ensure smooth flow of operations in dealership. Handle customer's concern, analyse root cause and take improvement activities.
Job Type: Full-time
Salary: ₹7,000.00 - ₹7,500.00 per month
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
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