Customer Relationship Executive
Published date: 2024/01/10
- Location: Telangana , Hyderabad , India
Customer Relationship Executive - Sales
Location – Hyderabad (Work from Retail Store)
Experience – 0 – 3 years
Education – Bachelors/ITI/Diploma/12th Pass with experience
Salary – 15 - 20k
Notice Period – Preferably Immediate (Up to 30 days)
Mandatory Requirements – Passion for Automobile Career, Excellent Communication (English & Telugu), Basic Computer Skills
Optional Requirements – Experience from Luxury Retail Brands
Responsibilities
● Passion/knowledge of Motorcycling, Enquiry engagement, test rides, booking, Sales, Finances, Insurance and
adequate understanding of the premium automobile retail business.
● All round Customer relationship handling (Cold calling, Campaign calls, Post Service Feedback, MIS
Maintenance etc. )
● Preparing Revenue & Technicians performance report daily & Monthly wise
● Extensive follow ups are to be made in regards to help the department with adequate enquiries.
● Communication and coordination among all departments, clients, management and external vendors.
● Coordinating the promises made by the department to the clients and keeping their promises delivered.
● Motorcycle Sales, Parts Sales, Service Labour Sales department’s cold calling, service update calls and
achieving the required number of clients at the Dealership Department through calls and mails. Updating the
appointment of such clients to the concerned department.
● Routing all escalation mails, calls to concerned department and follow it up with concerned department diligently
to solve all outstanding issues
Location – Hyderabad (Work from Retail Store)
Experience – 0 – 3 years
Education – Bachelors/ITI/Diploma/12th Pass with experience
Salary – 15 - 20k
Notice Period – Preferably Immediate (Up to 30 days)
Mandatory Requirements – Passion for Automobile Career, Excellent Communication (English & Telugu), Basic Computer Skills
Optional Requirements – Experience from Luxury Retail Brands
Responsibilities
● Passion/knowledge of Motorcycling, Enquiry engagement, test rides, booking, Sales, Finances, Insurance and
adequate understanding of the premium automobile retail business.
● All round Customer relationship handling (Cold calling, Campaign calls, Post Service Feedback, MIS
Maintenance etc. )
● Preparing Revenue & Technicians performance report daily & Monthly wise
● Extensive follow ups are to be made in regards to help the department with adequate enquiries.
● Communication and coordination among all departments, clients, management and external vendors.
● Coordinating the promises made by the department to the clients and keeping their promises delivered.
● Motorcycle Sales, Parts Sales, Service Labour Sales department’s cold calling, service update calls and
achieving the required number of clients at the Dealership Department through calls and mails. Updating the
appointment of such clients to the concerned department.
● Routing all escalation mails, calls to concerned department and follow it up with concerned department diligently
to solve all outstanding issues
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