Customer Relationship Executive

Published date: 2026/11/10
  • Location: Ahmedabad, Gujarat, India
• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹18,000.00 per month

Schedule:
• Day shift

Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Company Name: Formosa Synthetics Pvt Ltd

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