Customer Relationship Executive
Published date: 2026/11/08
- Location: Jaipur, Rajasthan, India
We are looking for a Customer Relationship Executive (CRE) who can build and maintain strong, long-term and beneficial relationship with the organization's customers from the Jaipur Head Office location. Females Candidates will be preferred.
Roles and Responsibilities
.
Manage customer communications: From the time of confirmation of order to the post sale feedback, the executive is required to communicate with the customer/client in order build their trust in the organization and ensure that the customer/company continues to patronize the brand.
To do this effectively, the role of a CRE involves understanding and fulfilling the wants and needs of the companies we deal with (B2B and B2C respectively).
The main prerequisite is to be a skilled communicator who promotes brands by cultivating lasting relationships with key customers.
Resolving customer issues quickly and efficiently: the role requires the candidate to be mindful and have a solution finding approach.
Responding to customer service issues in a timely manner.
Maintaining accurate records and documenting all customer service activities and discussions from the time of confirmation of order to feedback on product.
To act as organizations representative and keep key customers well-informed about the business news, service features and product developments.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Roles and Responsibilities
.
Manage customer communications: From the time of confirmation of order to the post sale feedback, the executive is required to communicate with the customer/client in order build their trust in the organization and ensure that the customer/company continues to patronize the brand.
To do this effectively, the role of a CRE involves understanding and fulfilling the wants and needs of the companies we deal with (B2B and B2C respectively).
The main prerequisite is to be a skilled communicator who promotes brands by cultivating lasting relationships with key customers.
Resolving customer issues quickly and efficiently: the role requires the candidate to be mindful and have a solution finding approach.
Responding to customer service issues in a timely manner.
Maintaining accurate records and documenting all customer service activities and discussions from the time of confirmation of order to feedback on product.
To act as organizations representative and keep key customers well-informed about the business news, service features and product developments.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
0 page views
Related listings
-
Service Desk ExecutiveBPOInstall App Service Desk Executive ZNet Technologies Pvt. Ltd. 3.2(22 Reviews) 15 applicants Posted 6d ago Job detailsAbout companyReviewsBenefitsSalaries Job highlights MCP,MCSA,CCNA,RHCE certified candidates preferred Proficient with technical prob...2026/11/08
-
Delivery Consultant || Driving || FresherBPOHiring Delivery Executive/Car Driving. *Any ITI/Diploma or any Graduate. *Must have 4 wheeler driving License *Fresher can apply *Can drive car Location: Hyderabad call or WhatsApp 9592809025. Industry type Automobile Functional area Other Role Other...2026/11/08
-
Senior Associate - Technology ServicesBPOUnderstand BRD and FRD Peer Review, Prepare daily/weekly Reports capturing design and execution phases along with Defect status Updating and correcting data within our Oracle HCM Cloud and SuccessFactors OPP systems. Second, running standard audit re...2026/11/08