Customer Relationship Executive
Published date: 2026/11/06
- Location: New Delhi, Delhi, India
Handling inquiries / complaints from customers, targeting the satisfactory closure.
Developing relationship with premium clients, thus enhancing the business.
Providing help and advice to customers using the organization’s product or services.
Communicating courteously with customers by telephone, email, letter and face to face.
Revert to the clients thus confirming the service.
Complaint management
Finding ways to measure customer Satisfaction and improve services.
Response Time: Cases should be handled with in the defined TAT.
Keeping accurate records of discussions or correspondence with the clients / customers
Consistency in quality.
Developing relationship with premium clients, thus enhancing the business.
Providing help and advice to customers using the organization’s product or services.
Communicating courteously with customers by telephone, email, letter and face to face.
Revert to the clients thus confirming the service.
Complaint management
Finding ways to measure customer Satisfaction and improve services.
Response Time: Cases should be handled with in the defined TAT.
Keeping accurate records of discussions or correspondence with the clients / customers
Consistency in quality.
0 page views
Related listings
-
Trainee Clinical Research CoordinatorCustomer CareHave knowledge of GCP, able to coordinate with investigator and sponsor for initial startup of trial projects, able to prepare EC notification and submissions. Freshers are not eligible. Minimum 6 months experience required. Only B.Sc./ B. Pharma can...2026/11/06
-
Assistant Manager Merchandiser planningCustomer CareResponsible for sales/sell thru/stock cover - Allocation and replenishment Key Accounts 100% Fill rate as per agreed base cap in all POS with correct inventory, to consider festivity and seasonal requirement. (Category/Sub Category level , size r...2026/11/06
-
Customer Care ExecutiveCustomer CareJob DescriptionDear Candidate, Greetings From "APEX SERVICES" Experience-min 1 year/fresher Role- Customer Care Executive CTC- up to-3.5LPA+ incentive + Other benefit Key Responsibilities 1 Associate has to understand the client's queries and send re...2026/11/06