Customer Relations Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Responsibilities:
• Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket)
• Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )
• Handle incoming calls from & make outgoing calls to customers who have taken loans from HDFC Ltd and make service calls to them
• Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket)
• Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )
• Handle incoming calls from & make outgoing calls to customers who have taken loans from HDFC Ltd and make service calls to them
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