Customer Relations Executive
Published date: 2026/11/08
- Location: Gurugram, Haryana, India
Responsibilities:
1. Achieve departmental revenue and profitability targets
2. Compliance towards brand standards, corporate guidelines and standard operating procedures as defined by the organization
3. Achieve targeted scores for guest satisfaction and employee satisfaction for the assigned area within the department
4. Assist in staffing and recruitment for the assigned area within Food and Beverage department
5. Responsible for generating incremental revenues through up selling, promotions and other techniques
6. Interact with guests and handle guest complaints
7. He/she is involved in imparting On the Job training in the assigned areas of the department
8. Ensure adherence to policies & guidelines in the assigned area
9. Maintain company hygiene standards in the front & back areas
10. Establish a working relationship with Outlet team and other backend departments.
Required Qualifications: - Should be min Graduate or Post Graduate
Experience (Years) – 5-8 Years
Nature of Experience – Preferable from Retail / Hospitality industry (pref. to be given to candidates from Hotels
1. Achieve departmental revenue and profitability targets
2. Compliance towards brand standards, corporate guidelines and standard operating procedures as defined by the organization
3. Achieve targeted scores for guest satisfaction and employee satisfaction for the assigned area within the department
4. Assist in staffing and recruitment for the assigned area within Food and Beverage department
5. Responsible for generating incremental revenues through up selling, promotions and other techniques
6. Interact with guests and handle guest complaints
7. He/she is involved in imparting On the Job training in the assigned areas of the department
8. Ensure adherence to policies & guidelines in the assigned area
9. Maintain company hygiene standards in the front & back areas
10. Establish a working relationship with Outlet team and other backend departments.
Required Qualifications: - Should be min Graduate or Post Graduate
Experience (Years) – 5-8 Years
Nature of Experience – Preferable from Retail / Hospitality industry (pref. to be given to candidates from Hotels
0 page views
Related listings
-
Customer Care ExecutiveCustomer Care ExecutiveHIRING CANDIDATE'S FOR CUSTOMER CARE EXECUTIVE • * WORK FROM OFFICE. ** - NEED IMMEDIATE JOINER - EXPERIENCE ONE'S AND FRESHERS CAN APPLY - WORK FROM OFFICE - GOOD COMMUNICATIONS SKILLS IN HINDI AND ENGLISH - IF CANDIDATES ARE EXPERIENCE THEY NEED TO...2026/11/08
-
Customer Relations ExecutiveCustomer Care ExecutiveJob Description Main Responsibilities / Job Summary: 1. GRE/Sr. GRE is responsible for the Sales & Operation of the Outlet. 2. He/She ensures a warm welcome to all guest and provide an ever-lasting experience 3. He/She should be well verse about ...2026/11/08
-
Customer Success SpecialistCustomer Care ExecutiveJob Profile- Customer success associate Experience- 6 months+ Location- Gurgaon Salary- 3.5 LPA Job Responsibilities: 1. A background in medical billing or insurance claims administration 2. Explanation of Benefits (EOB) knowledge 3. General medical ...2026/11/08