CUSTOMER EXPERIENCE EXECUTIVE
Published date: 2026/11/07
- Location: Samalkha, Haryana, Samalkha, Haryana, India
ob Description
• A.
• Operations: Custodian of Deliverables at branch i.
• e, Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits.
• As a custodian, ensure: a.
• Customers as per SMS failed report in DMS are contacted to collect their deliverables from branch b.
• Delivery of deliverables to customers at branch.
• obtaining necessary id documents of customer / obtaining customer acknowledgement in combined tally cum delivery register c.
• Ensure Low stock of deliverables are retained at branches d.
• EOD Stock tally of Physical deliverables held at branch vis-vis stock tally report (DMS) e.
• Destruction of deliverables which have exceeded their retention period.
• f.
• Ensure proper record of destruction of deliverables is maintained g.
• Ensure proper delivery of retained card to customers keeping the fresh transaction slip and ID proof.
• h.
• Proper maintenance of Tax saving FD receipt received at branch and its delivery to customers.
• i.
• A.
• Operations: Custodian of Deliverables at branch i.
• e, Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits.
• As a custodian, ensure: a.
• Customers as per SMS failed report in DMS are contacted to collect their deliverables from branch b.
• Delivery of deliverables to customers at branch.
• obtaining necessary id documents of customer / obtaining customer acknowledgement in combined tally cum delivery register c.
• Ensure Low stock of deliverables are retained at branches d.
• EOD Stock tally of Physical deliverables held at branch vis-vis stock tally report (DMS) e.
• Destruction of deliverables which have exceeded their retention period.
• f.
• Ensure proper record of destruction of deliverables is maintained g.
• Ensure proper delivery of retained card to customers keeping the fresh transaction slip and ID proof.
• h.
• Proper maintenance of Tax saving FD receipt received at branch and its delivery to customers.
• i.
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