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Customer Care Service (MIS Executive)

Published date: 2024/01/10
  • Location: Bhopal, Madhya Pradesh, India
Handling customer & franchisee complaints and queries.
provide assistance, resolve complaints, Answering questions to Customer as well as all frinchisee.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
Delivering information about a company's offerings.
Collecting and analyzing customer feedback
Skills required...........................

Adaptability. ...
Ability to Use Positive Language. ...
Clear Communication Skills. ...
Self-Control. ...
Taking Responsibility. ...
Patience.
Job Types: Full-time, Regular / Permanent

Salary: From ₹12,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Bhopal, Bhopal - 462001, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Company Name: Madhur Courier Services

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