Customer Care Representative
Published date: 2024/01/15
- Location: New Delhi, Delhi, India
Salary up to 25k
Location: New Delhi
Immediate Joiner
Experience: Minimum 6 month
Excellent communication
Role Description
This is a full-time, on-site role for a Customer Care Representative located in New Delhi. The Customer Care Representative will be responsible for providing excellent customer service, maintaining high levels of customer satisfaction, and resolving customer support issues. The role involves managing customer inquiries via phone, email, and chat, and working closely with internal teams to resolve customer issues in a timely manner.
Qualifications
• Excellent interpersonal and communication skills
• Demonstrated ability to provide exceptional customer service
• Experience in customer support or related field
• Strong problem-solving skills and ability to think on one’s feet
• Ability to remain calm and professional in stressful situations
• Proficient in Microsoft Office and experience with CRM software
• Attention to detail and accuracy in data entry
Additional desired skills and qualifications include:
• Bachelor's degree in Business, Communications, or related field
• Fluent in multiple languages, including English and Hindi
• Experience working in a fast-paced environment
• Ability to work independently and as part of a team
Location: New Delhi
Immediate Joiner
Experience: Minimum 6 month
Excellent communication
Role Description
This is a full-time, on-site role for a Customer Care Representative located in New Delhi. The Customer Care Representative will be responsible for providing excellent customer service, maintaining high levels of customer satisfaction, and resolving customer support issues. The role involves managing customer inquiries via phone, email, and chat, and working closely with internal teams to resolve customer issues in a timely manner.
Qualifications
• Excellent interpersonal and communication skills
• Demonstrated ability to provide exceptional customer service
• Experience in customer support or related field
• Strong problem-solving skills and ability to think on one’s feet
• Ability to remain calm and professional in stressful situations
• Proficient in Microsoft Office and experience with CRM software
• Attention to detail and accuracy in data entry
Additional desired skills and qualifications include:
• Bachelor's degree in Business, Communications, or related field
• Fluent in multiple languages, including English and Hindi
• Experience working in a fast-paced environment
• Ability to work independently and as part of a team
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