Customer Care Representative
Published date: 2024/01/10
- Location: Ghaziabad, Uttar Pradesh, India
Job Description1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 2. Keep records of customer interactions, process customer accounts and file documents. 3. Follow communication procedures, guidelines and policies. 4. Build sustainable relationships and trust with customer accounts through open and interactive communication. 5. Managelargeamounts of incoming phone calls. Excellent Communication skills.
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