Customer Care Representative
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Job Description:
Answering calls from customers professionally and responding to customer inquiries and complaints. Handling and resolving customer complaints regarding product service problems.
Documenting all calls with regard to the customers query accurately in the software Identifying, and escalating priority issues and reporting to the supervisors.
Research required information using available resources/software. Provide quality customer support on every call Following call scripts to...
Answering calls from customers professionally and responding to customer inquiries and complaints. Handling and resolving customer complaints regarding product service problems.
Documenting all calls with regard to the customers query accurately in the software Identifying, and escalating priority issues and reporting to the supervisors.
Research required information using available resources/software. Provide quality customer support on every call Following call scripts to...
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