Customer Care Representative
Published date: 2024/01/10
- Location: Hyderabad, Telangana, India
Job Description (Voice): Customer Support Advisor
Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.
Job Responsibilities:
• Basic Telephone Etiquette and basic computer skills.
• Good Communication skills in English and Hindi.
• Responsible to provide excellent customer service, solving questions and complaints related to customer queries.
• Responsible for handling calls from new and existing customers regarding a variety of requests.
• Should be able to handle inbound calls resolving customer queries.
• Ability to write, read and speak English to suit business needs.
• Willing to work flexible Shifts (24/7).
Preferred:
• Any Undergraduate can apply.
• 6 Day working/Rotational Week off.
• Female: Maximum shift till 8 PM Male: Maximum shift till 1 AM.
• Freshers can apply.
Package:
• Fresher:1.86LPA + Incentive (12,500/- Take home).
• 1 Year Experience: 1.99LPA + Incentive (13,500/- Take home).
• 2 Years Experience: 2.13LPA + incentive (14,500/- Take home).
Perks & Benefits:
• PF and ESI / Health Insurance.
• Night Shift Allowance.
• Performance Incentives.
• Opportunity to grow internally with our Internal Job Postings.
• Interested candidates can call Annareddy(Nani) at -7207943602. Email:annareddy.m@squarebpo.com.
Location:
SQUARE BPO Services PVT LTD,
White House, 1st FLOOR BLOCK-3,
Begumpet, Hyderabad, Telangana 500016
Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.
Job Responsibilities:
• Basic Telephone Etiquette and basic computer skills.
• Good Communication skills in English and Hindi.
• Responsible to provide excellent customer service, solving questions and complaints related to customer queries.
• Responsible for handling calls from new and existing customers regarding a variety of requests.
• Should be able to handle inbound calls resolving customer queries.
• Ability to write, read and speak English to suit business needs.
• Willing to work flexible Shifts (24/7).
Preferred:
• Any Undergraduate can apply.
• 6 Day working/Rotational Week off.
• Female: Maximum shift till 8 PM Male: Maximum shift till 1 AM.
• Freshers can apply.
Package:
• Fresher:1.86LPA + Incentive (12,500/- Take home).
• 1 Year Experience: 1.99LPA + Incentive (13,500/- Take home).
• 2 Years Experience: 2.13LPA + incentive (14,500/- Take home).
Perks & Benefits:
• PF and ESI / Health Insurance.
• Night Shift Allowance.
• Performance Incentives.
• Opportunity to grow internally with our Internal Job Postings.
• Interested candidates can call Annareddy(Nani) at -7207943602. Email:annareddy.m@squarebpo.com.
Location:
SQUARE BPO Services PVT LTD,
White House, 1st FLOOR BLOCK-3,
Begumpet, Hyderabad, Telangana 500016
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