Customer Care Representative

Published date: 2026/11/08
  • Location: Mumbait, Maharashtra, India
Application/ Production Support Engineer (IT)

The ideal candidate loves talking to people and proactively solving issues/ Queries.

Responsibilities:
• Prior experience in application production support. Ideal to have worked in a client-facing role.
• coordination between end users, field teams, and L1/ L2/ L3 teams across partners via phone, email
• Should be able to work with SOPs for impact release and get the ticket resolved by concern teams.

Qualifications:
• At least 1 year of relevant...
Company Name: Crest IT Consulting

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