Customer care executives
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Process : Inbound Location & Salary Details : Location Openings CTC Range Hyderabad 350 13.5k to 16k Bangalore 75 18k to 20 k Pune 370 16.7 k to 17.5k Mumbai 600 16.7 k to 18 k Mohali 70 14k Noida 80 15.5K Kolkata 160 13 k to 14k Jamshedpur 150 11.2k Qualifications Requires a minimum of 10+2 or HSC or Graduate Experience Freshers/0-6 months in service industry Age 18 years onwards Technical Skills Good Typing Skills - Min of 15 WPM /75 % Accuracy adept at operating computers & familiarity with Internet is desired Aptitude Process orientation, Systems thinking. Key Competencies Average/ Good communication skills depending on process, have pleasing telephone etiquettes, Customer focus, and willingness to learn. JOB DESCRIPTION: Job Summary: Inbound customer services calls, Back office, Email, E-Com and Outbound for Retail and Banking Processes. Broad Responsibilities/ Major Deliverables: Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat Listening to and understanding...
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