Customer Care Executive/Manager
Published date: 2026/11/06
- Location: Jaipur, Rajasthan, India
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Basic knowledge of digital marketing and further products required.
Build and maintain strong, long-lasting customer relationships.
Oversee customer account management, including negotiating contracts and agreements to maximize profit.
Ensure the timely and successful delivery of our solutions according to customers' needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Must be basic knowledge about google and other search engines.
Prepare and present excel reports.
Collaborate with internal team to identify and grow opportunities within territory.
Enable the qualitative meetings for Sales Manager via calls.
Your Profile
0-1 years experience in or as a tele-calling department in digital marketing agency.
Proven experience as a Traffic/Studio/Resource Manager within a busy and fast-paced agency environment.
Wide knowledge in digital marketing is an added advantage.
Possess strong passion in organisation, time management, and problem solving.
Loves coordinating tasks, work schedules and highly detailed.
Works well with numbers, able to break down and analyse data sets. Excel knowledge is a must.
People person, positive and able to communicate and work together well with team members.
Experience
Learn and work with some of the best online marketers in the world.
Get the opportunity to build a huge, meaningful professional network.
Work with a dynamic and highly motivated team with flat hierarchies.
Experience great working atmosphere in an international environment.
Challenging tasks with direct responsibility.
Gain greater knowledge about online marketing and its newest trends.
If you are interested in this position and would like to become part of JRG team, please send an email to mail@jrgsofttech.in with a cover letter and resume, as soon as possible. Interviews are conducted within 1-2 weeks of application submission.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Basic knowledge of digital marketing and further products required.
Build and maintain strong, long-lasting customer relationships.
Oversee customer account management, including negotiating contracts and agreements to maximize profit.
Ensure the timely and successful delivery of our solutions according to customers' needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Must be basic knowledge about google and other search engines.
Prepare and present excel reports.
Collaborate with internal team to identify and grow opportunities within territory.
Enable the qualitative meetings for Sales Manager via calls.
Your Profile
0-1 years experience in or as a tele-calling department in digital marketing agency.
Proven experience as a Traffic/Studio/Resource Manager within a busy and fast-paced agency environment.
Wide knowledge in digital marketing is an added advantage.
Possess strong passion in organisation, time management, and problem solving.
Loves coordinating tasks, work schedules and highly detailed.
Works well with numbers, able to break down and analyse data sets. Excel knowledge is a must.
People person, positive and able to communicate and work together well with team members.
Experience
Learn and work with some of the best online marketers in the world.
Get the opportunity to build a huge, meaningful professional network.
Work with a dynamic and highly motivated team with flat hierarchies.
Experience great working atmosphere in an international environment.
Challenging tasks with direct responsibility.
Gain greater knowledge about online marketing and its newest trends.
If you are interested in this position and would like to become part of JRG team, please send an email to mail@jrgsofttech.in with a cover letter and resume, as soon as possible. Interviews are conducted within 1-2 weeks of application submission.
0 page views
Related listings
-
Manager - Customer CareBPOWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are...2026/11/06
-
Customer Care ExecutiveBPOMake Cold Calls To Customer – Handle Both Outbound/Inbound Calls – Can Be On Phone For A Long Time And Familiar Using Dialer Systems – Update Systems – Must Have Decent Typing Speed (At Least 20 WPM) Good English Communication2026/11/06
-
Customer Support ExecutiveBPOJaipur RSS Feed SBI Credit Card We are Hiring for Banking sector. Bank-SBI Bank Payroll Third Party Payroll Profile-Backend, Operation, Customer Support Designation- Qualification-12th & Graduation Age-18 to 32 Years Experience-Fresher & Expe...2026/11/06