Customer care Executive_face to face Interview_ Gurgaon
Published date: 2024/01/10
- Location: Gurugram, Haryana, India
Customer Service Profile - Gurgaon
It is an omnichannel company, operates and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.
Position Title: Customer Support Executive
Reports to: Team Leader
Function: Operations
Location: Sector 18 Gurugram, India
Campaign: International Process
Responsibilities:
-Provide end-to-end service support to our customers.
-Attend to customer queries, issues and grievances over phone, email & live chat.
-Work with internal teams to resolve customer issues promptly.
-Gather and pass on the feedback from customers to product development teams.
-Proactively engage with customers to enhance retention and loyalty.
-Meet the high standards of professional conduct, turnaround time and accuracy set by the team
Requirements:
• 6 days working.
• Salary – up to 25k CTC.
• Excellent communication.
• Undergraduate can apply.
• Rotational Shifts. (9 Hours)
• Immediate joiner.
• Location – Gurugram.
• Interview Mode: - HR > OPS
Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)
Contact Sahil @7599810837 Or Hr@elitebusinesssolution.in
It is an omnichannel company, operates and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.
Position Title: Customer Support Executive
Reports to: Team Leader
Function: Operations
Location: Sector 18 Gurugram, India
Campaign: International Process
Responsibilities:
-Provide end-to-end service support to our customers.
-Attend to customer queries, issues and grievances over phone, email & live chat.
-Work with internal teams to resolve customer issues promptly.
-Gather and pass on the feedback from customers to product development teams.
-Proactively engage with customers to enhance retention and loyalty.
-Meet the high standards of professional conduct, turnaround time and accuracy set by the team
Requirements:
• 6 days working.
• Salary – up to 25k CTC.
• Excellent communication.
• Undergraduate can apply.
• Rotational Shifts. (9 Hours)
• Immediate joiner.
• Location – Gurugram.
• Interview Mode: - HR > OPS
Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)
Contact Sahil @7599810837 Or Hr@elitebusinesssolution.in
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