Customer Care Executive - Voice Process (US-Night Shift)

Published date: 2024/01/10
  • Location: Ahmedabad, Gujrat , India
Infomatic Solutions (www.infomaticsolutions.com) is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So, if you have the zeal and the passion to work with one of the great companies, join in!

Work Position: Backoffice - Medical Records Retrieval (Voice Process)

Work Location: Ahmedabad – Science City

Workdays & Timings: Mondays to Friday – 06.30pm to 03.00am (US Night Shift)

Experience: Freshers & experienced both can apply

Important Skills: Fluency in English communications MANDATORY

Requirements: Responsible for making calls to Hospital and Clinics for follow up regarding medical record request after initial submission of request

Responsibilities:

Must be reliable, honest, motivated, organized, detail oriented and able to work independently
Good communications skills - ability to comprehend English is essential
Should be able to apply rules and guidelines to case situations after understanding the case
Flexibility to work in US shifts will be required
Must be a Graduate or should not be pursuing any kind of education ▪ Prior experience in US Healthcare Calling Process, medical records retrieval preferred not mandatory
Company Benefits:

5 Days working
No Sales & No Target
Attractive on hand salary
Salary increments every 3 months
Monthly cultural activities
Yearly Bonus
1st month accommodation (provided by the company) for outstation employees
Training programs
Knowledge sharing on a weekly basis
Appreciation & rewards programs on timely bases
Job Type: Full-time (Onsite)

Salary: ₹21,100.00 - ₹27,223.79 per month

Interested candidates can reach out to me directly on hiring(at)infomaticsolutions(dot)com

Job Types: Full-time, Regular / Permanent

Salary: ₹21,100.00 - ₹27,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund
Schedule:

Monday to Friday
Night shift
US shift
Supplemental pay types:

Overtime pay
Yearly bonus
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Speak with the employer
+91-XXXXXXXXXX

Hiring Insights
Company Name: MHXorbian Tech Pvt. Ltd

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