Customer Care Executive - KPO (US Process) - Call at...
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
CUSTOMER CARE EXECUTIVE (QUALITY PROCESS):
VOICE PROCESS
- Conduct Quality Audits of Outbound and Inbound calls for an allocated workforce
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
Salary:INR 2,00,000 - 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Executive
Keyskills
Quality Assurance Quality Audit Customer Satisfaction customer service Technical support Technical Sale US Process Inbound Sell Inbound Upselling International BPO fresher Escalation Feedback Customer care Customer Care Executive
Desired Candidate Profile
• Fluent English communication skills.
• Undergraduate/Graduate/Fresher's can apply.
• Attention to detail.
Walk in Day : Monday to Saturday
Interview Timings : 12 - 9 PM
Venue :
Education-
UG: Any Graduate - Any Specialization
VOICE PROCESS
- Conduct Quality Audits of Outbound and Inbound calls for an allocated workforce
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
Salary:INR 2,00,000 - 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Executive
Keyskills
Quality Assurance Quality Audit Customer Satisfaction customer service Technical support Technical Sale US Process Inbound Sell Inbound Upselling International BPO fresher Escalation Feedback Customer care Customer Care Executive
Desired Candidate Profile
• Fluent English communication skills.
• Undergraduate/Graduate/Fresher's can apply.
• Attention to detail.
Walk in Day : Monday to Saturday
Interview Timings : 12 - 9 PM
Venue :
Education-
UG: Any Graduate - Any Specialization
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