Customer Care Executive Jaipur
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Hiring for International Customer Support / Process associate - Fresher / Experienced candidates .
LOOKING FOR IMMEDIATE JOINERS - EASY SELECTION.
EASY TO CRACK THE INTERVIEW
Any graduate 2022 awaiting results can appear
VIRTUAL INTERVIEW PROCESS & DIRECT WALK-IN
Interview will be only 3 rounds
HR Round
Versant
Operational Round
For more information
Contact HR Ayushi 9376634652
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Requirements and Skills
Excellent communication and problem-solving skills
Computer Proficient
Average Typing
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Benefits
Attractive Unlimited incentive structure.
2 way cab in Night Shifts
Candidates can apply based on 12th also.
15 Days Accommodation
Rs 10000 Relocation Bonus (Out Of Rajasthan Only)
Location- Jaipur,Rajasthan
Fluent English Required
Only and Only WORK FROM OFFICE
LOOKING FOR IMMEDIATE JOINERS - EASY SELECTION.
EASY TO CRACK THE INTERVIEW
Any graduate 2022 awaiting results can appear
VIRTUAL INTERVIEW PROCESS & DIRECT WALK-IN
Interview will be only 3 rounds
HR Round
Versant
Operational Round
For more information
Contact HR Ayushi 9376634652
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Requirements and Skills
Excellent communication and problem-solving skills
Computer Proficient
Average Typing
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Benefits
Attractive Unlimited incentive structure.
2 way cab in Night Shifts
Candidates can apply based on 12th also.
15 Days Accommodation
Rs 10000 Relocation Bonus (Out Of Rajasthan Only)
Location- Jaipur,Rajasthan
Fluent English Required
Only and Only WORK FROM OFFICE
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