Customer Care Executive Aashni + Co
Published date: 2024/01/10
- Location: Mumbai Maharashtra , Mumbai , India
Responsibilities:
• Handling Customer complaints & grievances.
• Resolving customer’s query via emails and phone calls.
• Keeping track of the orders and arranging required styles on request.
• Resolving queries on social media on posts and direct messages.
• Forwarding queries to concerned Team.
• Upselling on the desired products
Required Experience:
• A minimum of 3 years' experience (fashion ecomm based preferred)
• Excellent interpersonal and written and oral communication skills.
•...
• Handling Customer complaints & grievances.
• Resolving customer’s query via emails and phone calls.
• Keeping track of the orders and arranging required styles on request.
• Resolving queries on social media on posts and direct messages.
• Forwarding queries to concerned Team.
• Upselling on the desired products
Required Experience:
• A minimum of 3 years' experience (fashion ecomm based preferred)
• Excellent interpersonal and written and oral communication skills.
•...
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