Customer Care Executive
Published date: 2024/01/16
- Location: Mumbai, Mumbai, Maharashtra, India
Salary up to 38k
Location: Mumbai
Experience: Minimum 2year
Immediate Joiner
Excellent Communication skills
Role Description
This is a full-time on-site role for a Customer Care Service position located in Mumbai. The Customer Care Service Representative will be responsible for providing exceptional customer service to clients via phone, email or chat. The role also requires handling customer complaints and ensuring timely resolution while maintaining a professional and courteous attitude.
Qualifications
• Excellent written and verbal communication skills in English.
• Minimum 2 years of proven experience in customer service in a call center or similar environment.
• Positive attitude and customer-oriented approach.
• Good multitasking and problem-solving skills.
• Ability to work in a fast-paced environment and meet set targets.
• Experience in using MS Office and other relevant software tools.
• Bachelor's degree or equivalent in any field.
• Flexibility to work in shifts and on weekends.
• Knowledge of additional languages is a plus.
• Ability to handle stressful situations while maintaining a calm and professional demeanor
Location: Mumbai
Experience: Minimum 2year
Immediate Joiner
Excellent Communication skills
Role Description
This is a full-time on-site role for a Customer Care Service position located in Mumbai. The Customer Care Service Representative will be responsible for providing exceptional customer service to clients via phone, email or chat. The role also requires handling customer complaints and ensuring timely resolution while maintaining a professional and courteous attitude.
Qualifications
• Excellent written and verbal communication skills in English.
• Minimum 2 years of proven experience in customer service in a call center or similar environment.
• Positive attitude and customer-oriented approach.
• Good multitasking and problem-solving skills.
• Ability to work in a fast-paced environment and meet set targets.
• Experience in using MS Office and other relevant software tools.
• Bachelor's degree or equivalent in any field.
• Flexibility to work in shifts and on weekends.
• Knowledge of additional languages is a plus.
• Ability to handle stressful situations while maintaining a calm and professional demeanor
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