Customer Care Executive
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Listen attentively to customer inquiries, concerns, and feedback.
Provide accurate information about products or services.
Assist customers in placing orders, tracking shipments, and processing returns or exchanges.
Issue Resolution:Identify and assess customer needs and concerns.
Resolve customer complaints and issues in a timely and satisfactory manner.
Escalate complex issues to higher levels of support when necessary.
Follow established procedures and guidelines to address common customer problems.
Communication:Maintain a polite and empathetic tone during all customer interactions.
Communicate clearly and effectively to ensure customers understand the solutions provided.
Keep accurate records of customer interactions and transactions.
• *Salary**: ₹13,000.00 - ₹13,800.00 per month
• *Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
• *Language**:
- Hindi (preferred)
- English (preferred)
• *Speak with the employer**
+91 7217011193
Provide accurate information about products or services.
Assist customers in placing orders, tracking shipments, and processing returns or exchanges.
Issue Resolution:Identify and assess customer needs and concerns.
Resolve customer complaints and issues in a timely and satisfactory manner.
Escalate complex issues to higher levels of support when necessary.
Follow established procedures and guidelines to address common customer problems.
Communication:Maintain a polite and empathetic tone during all customer interactions.
Communicate clearly and effectively to ensure customers understand the solutions provided.
Keep accurate records of customer interactions and transactions.
• *Salary**: ₹13,000.00 - ₹13,800.00 per month
• *Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
• *Language**:
- Hindi (preferred)
- English (preferred)
• *Speak with the employer**
+91 7217011193
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