Customer Care Executive

Benefits
Pulled from the full job description
Food provided
Leave encashment
Paid sick time
Paid time off
Job Title – Medical Virtual Receptionist

Location – Gurgaon

Work hours – UK Shift (1 pm to 10pm)

About Us

Parent Company- Alliance Dental is a leading dental group in England committed to patient care, innovation, and professional development by acquiring dental practices across the UK.

With 17 dental practices and 350+ staff we aim to deliver excellence in both private and NHS dental care by training our dentists to go from good to great in providing first-class and accessible dentistry for all.

https://alliancedental.co.uk/

Alliance World Wide Health-Tech an Indian subsidiary of Alliance Dental supporting the parent company in managing all the back end operations remotely.

Alliance World Wide Health-Tech is committed to delivering exceptional digital transformation through a strategic approach. Our innovative technologies empower healthcare organizations, providing them with the skills and tools needed to excel in an ever-evolving landscape.

Join us on this exciting journey of transformation, innovation, and a brighter future for healthcare. Together, we'll make a difference that matters.

Job Overview

A virtual medical receptionist is a VA ( Virtual Assistance ) who will be working as a virtual/remote medical front desk executive. This position will be the first point of contact for our patients.

Roles and responsibilities-

· Answering the patient queries via phone

· Managing appointments and schedule on a software

· Maintaining Dentist’s appointment Diary on a software

· Coordinating with the Practice managers and the other concerned person in UK

· Sending reminders to patient’s for the upcoming consultations or appointments.

Skills and Knowledge-

· Graduate in any field

· Good Communication skills

· Commitment towards work

· Willingness to learn.

Benefits

· Salary – upto 4 Lac

· Paid leaves

· Holidays

· Drop off for female candidates

· Food (Dinner on shared cost)

· 5 days working (Mon to Fri)

· Exposure to UK Health Care System

· Company Laptop

· Company Mobile with Sim

Job Type: Full-time

Pay: Up to ₹400,000.00 per year

Benefits:

Food provided
Leave encashment
Paid sick time
Paid time off
Schedule:

Fixed shift
Monday to Friday
UK shift
Supplemental pay types:

Yearly bonus
Experience:

virtual receptionist: 1 year (Preferred)
BPO/KPO: 1 year (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Ability to Commute:

Gurgaon, Haryana (Required)
Ability to Relocate:

Gurgaon, Haryana: Relocate before starting work (Required)