Customer Care Executive
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Responsibilities
• Answer any questions the customer may have about available products and services
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Select appropriate responses to customer issues and work quickly to resolve them
• Refer advanced cases to management for resolution, providing background information as necessary
Requirements:
• Call center or customer service experience preferred
• Freshers can apply
• Should Have fluent English
• Should have good communication skill
• Excellent listening skills and an empathetic voice and manner
• Dedication to customer satisfaction
• Ability to thrive in fastpaced environment, multitasking while keeping focus on the customer
• Familiarity with all of the goods and services offered by the company
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional services
Salary:
From ₹40,000.00 per month
Schedule:
• Night shift
Ability to commute/relocate:
• Malviya Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)
Education:
• Higher Secondary(12th Pass) (preferred)
Experience:
• Technical support: 1 year (preferred)
- total work: 1 year (preferred)
• Customer service: 1 year (preferred)
Language:
• English (preferred)
• Hindi (preferred)
Speak with the employer
• 91-XXXXXXXXXX
• Answer any questions the customer may have about available products and services
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Select appropriate responses to customer issues and work quickly to resolve them
• Refer advanced cases to management for resolution, providing background information as necessary
Requirements:
• Call center or customer service experience preferred
• Freshers can apply
• Should Have fluent English
• Should have good communication skill
• Excellent listening skills and an empathetic voice and manner
• Dedication to customer satisfaction
• Ability to thrive in fastpaced environment, multitasking while keeping focus on the customer
• Familiarity with all of the goods and services offered by the company
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional services
Salary:
From ₹40,000.00 per month
Schedule:
• Night shift
Ability to commute/relocate:
• Malviya Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)
Education:
• Higher Secondary(12th Pass) (preferred)
Experience:
• Technical support: 1 year (preferred)
- total work: 1 year (preferred)
• Customer service: 1 year (preferred)
Language:
• English (preferred)
• Hindi (preferred)
Speak with the employer
• 91-XXXXXXXXXX
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