Customer Care Executive
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Only Female Candidates
Job Role:- Customer Service Executive
Experience:- Should have auto, BPO, call center Experience
Skills:- Good Communication , presentable, fluency in English, customer satisfaction
Job Profile:-
• You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.
• You understand the customer life cycle management and related functionalities in DMS.
• Maintain Customers Data Base.
• Scheduling an Appointment.
• Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling.
• Follow up call to be made after 7 days of customer visit.
• Record customer complaints received from various sources like email, letters, Service follow up, in-bound call.
• Call proactively for Service due reminder to customers.
Skills:-
• Excellent communication skills - English, Hindi, Marathi
• Good in Computer knowledge
• Customer Satisfaction
• Presentable
Job Type: Full-time
Salary: ₹18,000.00 - ₹20,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 3 years (Preferred)
• total work: 3 years (Preferred)
• Customer service: 3 years (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Job Role:- Customer Service Executive
Experience:- Should have auto, BPO, call center Experience
Skills:- Good Communication , presentable, fluency in English, customer satisfaction
Job Profile:-
• You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.
• You understand the customer life cycle management and related functionalities in DMS.
• Maintain Customers Data Base.
• Scheduling an Appointment.
• Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling.
• Follow up call to be made after 7 days of customer visit.
• Record customer complaints received from various sources like email, letters, Service follow up, in-bound call.
• Call proactively for Service due reminder to customers.
Skills:-
• Excellent communication skills - English, Hindi, Marathi
• Good in Computer knowledge
• Customer Satisfaction
• Presentable
Job Type: Full-time
Salary: ₹18,000.00 - ₹20,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 3 years (Preferred)
• total work: 3 years (Preferred)
• Customer service: 3 years (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Speak with the employer
+91-XXXXXXXXXX
0 page views
Related listings
-
Office Admin ExecutiveAdmin ExecutiveResponsibilities: • Organizing and scheduling appointments with admin software • Planning meetings and taking detailed minutes • Write and distribute email, correspondence memos, letters, faxes and forms • Assist in the preparation of regularly sched...2026/11/09
-
Operations Executive PuneAdmin Executive1. Managing all Order fulfilment with back office and plant for smooth order into system and timely delivery to customer. 2. Managing all Delivery updates from respective plants to site / customers 3. Giving clearance to Order fulfilment team for Cle...2026/11/09
-
Accounts and Administration AssistantAdmin ExecutiveVendor Contract and payment, taking approvals and coordinating with accounts for payment Ensure proper equipment audits and record-taking policies Coordinate for all accounts related communication, keep record & provide documents as per requireme...2026/11/09