Customer Care Executive
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Job Responsibility
· Provide best-in-class customer service and problem resolution to
customer queries over the voice-based phone service.
· Support customers across Telecommunication/E- mail/Chat, Meet
Customer requirements through first contact resolution.
· Clarify customer requirements; probe for and confirm understanding of
requirements or problem.
· Greet customers in a courteous, friendly, and professional manner using
agreed upon procedures.
· Prepare complete and accurate work and update customer file.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹11,385.37 - ₹18,448.44 per month
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
· Provide best-in-class customer service and problem resolution to
customer queries over the voice-based phone service.
· Support customers across Telecommunication/E- mail/Chat, Meet
Customer requirements through first contact resolution.
· Clarify customer requirements; probe for and confirm understanding of
requirements or problem.
· Greet customers in a courteous, friendly, and professional manner using
agreed upon procedures.
· Prepare complete and accurate work and update customer file.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹11,385.37 - ₹18,448.44 per month
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
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