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Customer Care Executive

Published date: 2024/01/10
  • Location: Indore, Madhya Pradesh, India
We are looking for a Customer Support Specialist to assist our customers with problems while using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding regarding product ordering and related services. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support to our precious client. Responsibilities : · Respond to customer queries in a timely and accurate way, via phone, email or chat · Identify customer needs and help customers use specific features · Monitor customer complaints and reach out to provide assistance Requirements : · Fresher and experience both can apply. · Familiarity with our industry is a plus point. · Excellent communication and problem-solving skills · Patience when handling tough cases · 12th Pass outs or Relevant Diploma. Job Type: Full-time Salary: Up to 19,500.00 per month Schedule: Rotational shift Ability to commute/relocate: Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Speak with the employer +91 8889999699
Company Name: Conneqt Business Solutions Limited

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