Customer Care Executive
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Our Customer Care department is looking for a passionate and experienced individual to join us as a Customer Care Executive.
Your main goal for this role will be to provide excellent customer satisfaction. As a Customer Care Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.
In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously.
If you are interested in this position and have a proven track record of successful customer care works, then apply now. We will contact you soon.
Responsibilities
• Understanding the products and services provided by the company.
• Supporting the customer through an email ticketing system and phone calls.
• Resolving customer complaints and queries.
• Providing detailed information to customers.
• Maintaining records of each phone call for future reference.
Your main goal for this role will be to provide excellent customer satisfaction. As a Customer Care Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.
In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously.
If you are interested in this position and have a proven track record of successful customer care works, then apply now. We will contact you soon.
Responsibilities
• Understanding the products and services provided by the company.
• Supporting the customer through an email ticketing system and phone calls.
• Resolving customer complaints and queries.
• Providing detailed information to customers.
• Maintaining records of each phone call for future reference.
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