Customer Care Executive

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Customer Care Executive
K
Kalp Solutions
Jaipur, Rajasthan
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15 hours ago
Full–time
Job Title: Customer Care Executive (Freshers) - Jaipur

Location: Jaipur, Rajasthan

Salary: Up to INR 15,000 - INR 33,000 per month

Shift: Rotational Shifts

Transportation: No cab facilities provided

Experience: 0-2 years only

Job Description:

We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives in Jaipur. This is an excellent opportunity for freshers to kick-start their career in the customer service industry. The successful candidates will be responsible for providing exceptional customer support and ensuring customer satisfaction.

Responsibilities:
• Handle inbound and outbound calls from customers in a professional and courteous manner.
• Address customer queries, concerns, and complaints promptly and accurately.
• Provide product information and assistance to customers.
• Troubleshoot and resolve customer issues effectively.
• Maintain accurate and detailed customer records.
• Follow company policies and procedures to provide excellent customer service.
• Collaborate with team members to achieve individual and team targets.

Requirements:
• 0-2 years of experience in customer service or related field (freshers are welcome to apply).
• Excellent communication skills in English, both written and verbal.
• Strong interpersonal skills with the ability to build rapport with customers.
• Problem-solving and decision-making abilities.
• Ability to work in rotational shifts as per the company's requirements.
• Must be available for a face-to-face interview.
• Immediate joining is preferred.

Benefits:
• Competitive salary within the range of INR 15,000 - INR 33,000 per month.
• Opportunity to work with a reputable organization and gain valuable experience.
• Professional growth and career development opportunities.
• A supportive and friendly work environment.

How to Apply: If you are passionate about providing excellent customer service and have the desired skills, we invite you to apply for this position. Please send your updated resume to [aanchal.Kalpsolutions@gmail.com] with the subject line "Customer Care Executive - Jaipur - Freshers." Only shortlisted candidates will be contacted for a face-to-face interview.

Note: Please mention your availability for immediate joining in your application.

We thank all applicants for their interest in joining our team.

Job Type: Full-time

Salary: ₹15,000.00 - ₹30,000.00 per month

Schedule:
• Rotational shift

Ability to commute/relocate:
• Jaipur City, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Required)

Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:
• Hindi (Preferred)
• English (Required